Terms and conditions
Terms and conditions of use and sale for the AutoIA app. In force as of 9 September 2026.
The essential point in one sentence: you are buying an app, not access to an artificial intelligence. AutoIA only works with an API key that you obtain yourself from the provider of your choice, and whose usage you pay for directly to that provider. None of that spending passes through us.
This contract is governed by French law, and the French version is the authoritative one. This English version is provided so that you can read it in your own language. Where the two differ, the French text prevails — but no translation, and no choice of French law, can deprive you of the mandatory consumer protections of your country of residence. See articles 9 and 14.
1. Who publishes AutoIA
AutoIA is published and sold by Thierry BAZZANELLA, sole trader (entrepreneur individuel, EI), trading under the business name TBNETSYS.
- SIREN company number: 512 592 593
- Activity: computer systems and software consultancy (NAF 62.02A)
- Registered address: 1 rue des Cèdres, 66500 Clara-Villerach, France
- Contact:
VAT not applicable, article 293 B of the French general tax code.
TBNETSYS® is a trademark registered with the Institut National de la Propriété Industrielle (INPI), France.
2. Purpose
These terms govern the purchase and use of the Android app AutoIA, distributed through the Google Play Store.
AutoIA lets you hold a spoken, hands-free conversation with an artificial intelligence model, using your phone's own speech recognition and speech synthesis.
Buying the app on the Play Store constitutes acceptance of these terms.
3. What is sold, and what is not
What is sold: a personal, non-exclusive and non-transferable licence to use the app, on the buyer's own devices.
Price: €4.95, as displayed on the Google Play Store at the time of purchase. The publisher benefits from the French VAT exemption for small businesses (article 293 B of the general tax code) and therefore charges no VAT. Any tax due on the sale to the consumer is collected and remitted by Google, in its capacity as distributor.
What is not sold, and what you should understand before buying:
No access to an artificial intelligence service, no credit, no subscription. The app only works with an API key that the user obtains themselves from a provider of their choice (Anthropic, Google, Mistral AI, OpenAI, xAI or Groq), and whose usage they pay for directly to that provider.
No data connection is provided, nor a phone, nor a remote control.
The publisher is neither a reseller, nor an intermediary, nor an agent of the artificial intelligence providers. No money paid to those providers passes through the publisher.
4. What you need to use it
- An Android 12 (API 31) phone or newer;
- a data connection;
- a valid API key with one of the supported providers, or a personal server for bridge mode (see article 10);
- your phone's speech recognition and speech synthesis. Their availability, their quality and their ability to work offline depend on the device and the operating system, not on the publisher.
The user bears the cost of their usage with their artificial intelligence provider, as well as the cost of their own data traffic.
5. Prohibited uses
The user undertakes not to use AutoIA, nor the models the app gives access to, in order to:
- commit or facilitate an offence, or infringe the rights of others, including intellectual property rights;
- harm critical infrastructure, information systems or data, or access them without authorisation;
- design, produce or modify weapons, explosives or hazardous substances;
- incite violence, terrorism, hatred or harassment, or facilitate or promote them;
- collect, process or disclose personal data without the right to do so, or monitor or track a person without their consent;
- produce or distribute content that endangers minors, in any form whatsoever;
- encourage suicide, self-harm, eating disorders or cruelty to animals, or distribute gratuitous violence;
- spread misleading information, in particular about health, law or elections, or manipulate an electoral process;
- engage in fraud, scams, phishing, counterfeiting, the production of forged documents or plagiarism;
- pass off as human an answer that was produced by a machine;
- produce sexually explicit content;
- circumvent a provider's safeguards, divert a model from its purpose, or extract its parameters.
These prohibitions are those of the artificial intelligence providers, and the user is bound by them directly through the contract with whichever provider's key they use. They are restated here because the publisher of AutoIA is required to pass them on. Breaking them may lead the provider to suspend the user's account, and the publisher of AutoIA can do nothing about it.
Users are encouraged to read their provider's usage policy, which is the authoritative text.
6. While driving
AutoIA is neither a driving aid nor a safety device. It relieves the driver of no obligation under road traffic law — in France, in particular article R. 412-6 of the code de la route, which requires the driver to remain in constant control of the vehicle and able to perform any manoeuvre required of them. Equivalent rules apply in every country.
The driver alone remains responsible for their driving. If the situation calls for their attention, it comes before any conversation.
It is for the user to check that using AutoIA complies with the rules applicable where they are driving, in particular as regards handling devices at the wheel.
7. The answers produced
Answers are produced by a language model operated by a third party. They may be inaccurate, incomplete or invented. They are not medical, legal or financial advice, nor professional advice of any kind.
No decision about driving, health, money or law should be based on them without checking elsewhere.
The publisher does not produce these answers, does not review them, and has no control over the models that produce them.
8. Personal data
AutoIA sends no data to its publisher: it has no user account, no publisher server, no analytics and no advertising.
The detail — what stays on the phone, what goes to the provider you chose, and what is not guaranteed — is set out in the privacy policy.
9. Warranties and liability
Legal guarantee of conformity. AutoIA is digital content within the meaning of the French consumer code: the buyer benefits from the legal guarantee of conformity set out in articles L. 224-25-12 et seq., rather than that of articles L. 217-1 et seq., which covers goods. This guarantee is a matter of public policy (article L. 224-25-32): no clause of these terms sets it aside or reduces it. It lasts two years from delivery (article L. 224-25-12), is exercised free of charge, applies independently of any commercial warranty, and requires the publisher to supply the updates necessary to maintain conformity (article L. 224-25-25). Where the content is not in conformity, the buyer may require it to be brought into conformity and, failing that, a price reduction or termination of the contract with a refund.
This guarantee is separate from the Google Play Store refund policy, and does not lapse with it.
Outside France, the buyer keeps the mandatory consumer protection rules of their country of residence — article 6 of Regulation (EC) No 593/2008 known as "Rome I" within the European Union, Directive (EU) 2019/770 from which the regime above derives, sections 34 to 36 of the Consumer Rights Act 2015 in the United Kingdom, articles 115 et seq. of the texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios in Spain. The choice of French law made in article 14 deprives the buyer of none of those rules.
What remains the user's responsibility: their credentials and API key, the usage that follows from them, compliance with their provider's terms, their hardware, their connection, and the data they choose to send or to keep. The publisher supplies none of these, and is not answerable for what those third parties do or stop doing.
That paragraph defines the scope of the contract; it does not limit the buyer's right to compensation. A clause removing or reducing that right in the event of a failure by the publisher would be irrebuttably unfair towards a consumer — article R. 212-1, 6° of the French consumer code — would strip the essential obligation of its substance (article 1170 of the civil code) and would in any event be set aside in cases of gross negligence or wilful misconduct (article 1231-3). These terms therefore contain no such clause.
What the publisher is answerable for. Its own failures, in the conditions laid down by law. Its liability for a defective product cannot be excluded (article 1245-14 of the French civil code; Directive (EU) 2024/2853, which expressly counts software among products and applies to products placed on the market from 9 December 2026).
10. Bridge mode
AutoIA can work with a server that the user hosts themselves, on their own subscription.
That server is reserved for the personal use of its owner. The artificial intelligence providers' terms forbid paying for, reselling or intermediating their usage on behalf of third parties: every end user must authenticate with their own credentials. Opening such a server to colleagues, customers or relatives puts its owner in breach, even where no money changes hands.
Installing, securing, updating and backing up that server is the responsibility of its owner.
11. Right of withdrawal
As the app is digital content supplied immediately after purchase, a buyer who has expressly consented to that immediate supply and waived their right of withdrawal can no longer exercise it, in accordance with article L. 221-28 of the French consumer code.
The Google Play Store's own refund conditions apply in any event, Google acting as distributor.
12. Trademarks
AutoIA works with the API and models of Claude, published by Anthropic, with those of Mistral AI, with those of OpenAI, with the Gemini models of Google, with the Grok models of xAI and with the API of Groq. This product is neither developed, nor supported, nor endorsed by any of them, and no partnership is implied.
"Claude", "Anthropic", "Mistral", "OpenAI", "GPT", "ChatGPT", "Google", "Gemini", "xAI", "Grok", "Groq", "Android" and "Google Play" are trademarks of their respective owners.
13. Changes
These terms may change along with the app. The applicable version is the one in force on the day of purchase. Substantial changes are brought to users' attention.
14. Governing law and disputes
These terms are governed by French law.
In the event of a dispute, the user first sends a written complaint to the publisher, at the address given in article 1.
Amicable settlement of disputes — consumer mediation
In accordance with articles L 611-1 and R 612-1 et seq. of the French consumer code, on the amicable settlement of disputes:
Where a consumer has sent a written complaint to the trader and has obtained neither satisfaction nor a reply within two months, they may refer their complaint free of charge to the consumer ombudsman. The ombudsman must be contacted within one year at most of the initial complaint.
The ombudsman MCP MÉDIATION can be contacted directly online at www.mcpmediation.org or by post:
MÉDIATION DE LA CONSOMMATION et PATRIMOINE — 12 Square Desnouettes — 75015 PARIS, France
Referring the matter to the ombudsman is optional and deprives the user of no avenue of judicial recourse.
For a cross-border dispute, a user residing in another European Union member state may also contact the European Consumer Centre in their country of residence.
The consumer protection provisions of their country of residence remain available to them.
Language of the contract
These terms were drawn up in French, and the French version is the authoritative one. The English, Spanish and German versions are provided so that buyers can read them in their own language. Where the versions differ, the French text prevails — subject to the mandatory consumer protection rules of the buyer's country of residence, which no translation and no choice of law can set aside.
These terms cover buying and using the app. What becomes of your data is described on a separate page: privacy policy.